FAQ
Frequently asked questions about GE2 Move
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Write to the teamIs GE2 Move a moving company?
GE2 Move is a software platform for moving professionals, not a moving company. We do not transport your belongings. Your chosen moving company prepares and carries out the move. This website does not book a move.
Does this assistant use generative AI?
This website assistant uses pre-written answers and question-matching rules in your browser. It is neither generative AI nor a live human agent. It cannot access your job records. Assistance functions in the GE2 Move software are a separate topic.
Who approves the moving price?
The moving professional reviews the job record, services and constraints, then approves the price in their proposal. An estimate or suggestion does not replace that review. GE2 Move provides software; this website does not calculate or sell your move. Software pricing is a separate question.
Is the callback automatic?
The form sends a callback request for a team member to handle. It does not trigger an automatic call or reserve an appointment. The preferred date and time are subject to confirmation.
What do the product screenshots show?
The existing screenshots show screens from a development version: job records, inventory, scheduling and preparation. They use demo data. They are distinguished from conceptual illustrations and do not, by themselves, prove that every function is available.
Is GE2 Move only for France–Switzerland moves?
Day-to-day job management is designed for moving companies in France and Switzerland, including domestic moves. Cross-Border is an optional module, not a requirement for managing a domestic job.
Is job matching mandatory?
Job matching, capacity sharing and private networks are optional. You choose whether to activate them; day-to-day job management does not depend on them.
Does AI decide the price or assignment?
AI estimates and suggestions need a professional review. Pricing and assignment decisions remain under human validation unless automation is explicitly authorised. The demonstration explains the available options.
Are all Capacity features already available?
GE2 Move is available for demos on request. The team explains the workflow accessible in the presented version, what is still being prepared and the access conditions. No general launch date is announced.
Does the website collect my data?
The forms record the information needed to answer your request. This chat stays in your browser; questions are not sent to an AI provider. The Privacy page details the processing and your rights.
Does GE2 Move have to replace my current software?
GE2 Move does not require you to replace all your tools. Discuss the connections, imports and exports you need with the team. Formats, connectors and available functions must be confirmed before transferring any data.
Is it suitable for a small moving company?
GE2 Move is also designed for independent movers and small teams. Day-to-day job management does not depend on network functions or enterprise integrations. A demo lets you explore functions relevant to your business.
Can competitors see my data?
Sharing with partners should be voluntary and limited to the information you choose. Activating a network module does not automatically make job records public. Confirm the module’s access rights and sharing rules with the team.
Can AI functions be disabled?
Day-to-day job management is designed to work without AI. Smart functions are optional additions; the professional retains control over sensitive decisions. The available settings are explained during the demonstration.
What happens during a demo?
The demo starts with how your team works: customer records, inventory, quotes, crews and scheduling. The team shows the functions that can be demonstrated and explains what is still being prepared. Share your priorities through the demo request form.
How can I compare two plans?
On the Offers page, choose two plans in the comparison. “Differences only” hides matching criteria for that pair, without changing the plan details. “Show all five plans” restores the full comparison; “Back to the two plans” restores your pair and filter. These choices do not create a subscription or order, or submit a form.
Is GE2 Move linked to GET2MOVE CLUB or any similarly named service?
No. GE2 Move is software for moving professionals. It sells no subscription to consumers and makes no debit from their bank account. If you see a “GET2MOVE CLUB” or similar debit you do not recognise, it does not come from GE2 Move: contact your bank. GE2 Move is also independent of any other software or service with a similar name.
See how GE2 Move can fit the way your team works.
A question not answered here? E-mail the team or request a demonstration tailored to your business.